Gain single pane visibility. Enhance the user experience while reducing costs with pivot
Don’t put your business and support team at risk. Boardrooms, Townhall Spaces, Classrooms and Operation Centres systems are mission critical. Downtime costs money, productivity, and reputation. Deliver full visibility and the most efficient incident management workflows for more uptime.
Global Support Teams and their Service Providers rely on pivot 24/7 to deliver insight and uptime for their most critical systems and every system in between. When an incident occurs, every minute matters, and we have the data driven insights and streamlined workflows to save valuable time, costs. pivot is only platform you need to collectively manage every AV system and service provider
Take the stress out AV support. Empower your Team with proactive alerting, simplified workflows and guided troubleshooting to maintain uptime and avoid a negative user experience. Finally, get recognition you deserve for delivering great support.
Eliminate manual and time-consuming low value tasks to focus on what matters. Automatically route alerts to the right people for action. Integrate scheduling workflows to allow the right people and meeting spaces to be booked with a few clicks. ITSM automation delivers two-way data integration to manage assets and incidents with ease.
Ensure maximum service and uptime together. pivot delivers a single pane of visibility bringing together all the information, across all vendors, to understand system health. A single source of the truth for AV/IT service teams, their service providers, and manufacturers to collaboratively address incidents efficiently, share knowledge and continually improve. The only platform you need for proactive support.
