BEST RECURRING REVENUE SOLUTION
Recognized by Commercial Integrator, NSCA & Security Sales & Integration for Excellence in Product Innovation.
Data is the foundation for proactive. Centralize asset records, system documentation, configurations & credentials so that every Team member is organized for action.
Reduction in Time to Access System Records
Maintain a single source of data & documentation in the pivotCloud across every device, system & location so that every Team member & Partner has access to the information they need at all times.
"pivot has transformed how our Team manages data & documentation. No more silos across Projects, Regions, Customers & AV Partners. Everyone is equipped to support the Customer."
Maintain a single source of data & documentation in the pivotCloud across every device, system & location so that every Team member & Partner has access to the information they need at all times.
Centrally govern global deployments with remote configuration management, standardized room checks & real-time visibility into progress from staging to commissioning for everyone involved.
Savings in Avg. Commissioning Time
Maintain a real-time view across every system, location & deployment in the pivotCloud. Drive consistency, efficiency & accountability by executing standards for remote configuration, & automated commissioning checks.
"pivot has streamlined how our Team deploys systems, manages our Partners & keeps our Customers informed. We can confidently communicate progress while enabling our Engineers to stay focused on testing."
Maintain a real-time view across every system, location & deployment in the pivotCloud. Drive consistency, efficiency & accountability by executing standards for remote configuration, & automated commissioning checks.
Monitor system health, triage incidents, identify root causes & execute remote fixes to restore uptime faster than ever, together with AI.
Reduction in Mean Time to Resolution
pivot delivers a unified view into system health for every business critical system. Continuous monitoring & automated fixes deliver maximum uptime on scale enabling Teams to focus on their highest priorities every day.
"pivot's logic-based monitoring & automated fixes have reduced our Support Teams load significantly so that we can to focus on the highest priority incidents."
pivot delivers a unified view into system health for every business critical system. Continuous monitoring & automated fixes deliver maximum uptime on scale enabling Teams to focus on their highest priorities every day.
Leverage insights from service history, system reliability & firmware updates to plan maintenance, & scale system health updates.
Planned Maintenance Percentage
pivot delivers a unified view into system maintenance, identifying the reliability concerns & firmware currency requirements to effectively manage planned maintenance timelines & compliance.
"pivot has changed how we deliver Scheduled Maintenance. The firmware tracking & room reliability data, are enabling us to plan & focus our attention on the highest priorities."
pivot delivers a unified view into system maintenance, identifying the reliability concerns & firmware currency requirements to effectively manage planned maintenance timelines & compliance.
System reliability data, EOL & EOS status, and lifecycle insights help you and your Partners budget and prioritize together.
Reduction in unnecessary lifecycle spend
pivot improves refresh planning accuracy by 2–3× using real lifecycle & performance data.
“pivot transforms operational data into strategic insight — helping you understand what to upgrade, what to maintain, and what to retire. With full lifecycle visibility, you can plan with confidence & optimize your AV investments.”
pivot improves refresh planning accuracy by 2–3× using real lifecycle & performance data.
Connect Global Enterprise Operations & every AV Partner on one platform to continually optimize every stage of the AV lifecycle.
Leverage single pane system monitoring, automated fixes, & incident history to continually reduce ticket load while increasing uptime.
Gain real-time visibility & accountability across all room deployments & AV Partners by moving project documentation & commissioning workflows to the pivotCloud.
Use AV system performance & usage data to align future technology investment with space planning decisions.
Leverage unified lifecycle data & reporting to inform Stakeholders, meet Compliance & continually improve Service Delivery with every AV Partner.
The first AI Assistant built to support integrated business-critical AV systems.
pivotAssist works alongside your Team to pinpoint the root cause, execute remote fixes & streamline incident management.
Scale Support across the entire AV estate without the overhead.
pivot combines UC, Network & vendor agnostic AV devices to proactively monitor & manage the user experience for every business critical system.
Combine Cloud-to-Cloud integrations & pivotAxis, the on-premise edge collector, to deliver full visibility into system health & function.
Continually recognized by Industry Experts & leading Associations for empowering proactive lifecycle management.
Recognized by Commercial Integrator, NSCA & Security Sales & Integration for Excellence in Product Innovation.
Awarded by industry expert judges & journalists from TVBEurope, Systems Contractor News, Digital Signage Magazine & Sound & Video Contractor.
Recognized by the industry's leading publication AV Magazine and the esteemed panel of Industry Expert Judges.
Unified data, AI & streamlined workflows that connect every Team member across every lifecycle stage.
Combine system-level data, AI-powered diagnostics, workflow automation, and real-time monitoring—to streamline deployment, enhance proactive support, and improve lifecycle planning for every stakeholder.
Increase in asset utilization
Reduction in time to access information
Integrated IT workflows & a user experience that gives the right information with the fewest amount of clicks.
Integrated workflows & an intuitive user experience that drives greater efficiency across Operations & Support.
Standardized templates with no-code workflows & automations make it easy to scale real-time operations.
Purpose built for Integrators & MSPs to drive governance & control & deliver ROI across every stage of the lifecycle.
Reduction in Year 1 Incidents
Enterprise-grade infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
Get started on the journey to proactive.
Book a time to talk about real-time system health management.
