SERVICENOW - TICKETING
Connect pivot with your ServiceNow Ticketing instance to streamline incident management administration.

Enterprise-grade infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
Connect pivot with your ServiceNow Ticketing instance to streamline incident management administration.
Connect your MS Teams Room Devices to pivot for an integrated view.
Summary of how to deploy the pivotAxis, edge collector for proactive monitoring.
The Terms and Conditions set out the rights and obligations and govern the use of the Services.
Read how we securely collect, use, disclose, and protect the personal information of our customers and website users.
pivot data governance policy and lifecycle of of data collected, managed, and archived.
Streamline room resource booking for troubleshooting with the O365 integration.
Sync your Crestron devices, data and alerting with pivot.
Sync your Cisco Room OS devices, data and alerting with pivot.
Sync your Zoom Room devices, data and alerting with pivot.
Sync your HP Poly Room devices, data and alerting with pivot.
Sync your Neat devices, data and alerting with pivot.
Sync your QSC devices, data and alerting with pivot.
Sync your Logi devices, data and alerting with pivot with the Sync integration.
Recognized by Commercial Integrator, NSCA & Security Sales & Integration for Excellence in Product Innovation.
Awarded by industry expert judges & journalists from TVBEurope, Systems Contractor News, Digital Signage Magazine & Sound & Video Contractor.
Recognized by the industry's leading publication AV Magazine and the esteemed panel of Industry Expert Judges.
Centrally managing asset data & documentation
I'm looking for ways to maintain a real-time AV System of Record with documentation, configuration details, room inventories, & maintenance records to meet Compliance.
Improving operational efficiency
I'm actively looking for ways to automate more of the following processes. Managing refreshes, system updates, monitoring performance, & troubleshooting across the AV estate.
Single pane visibility into System Health
I'm searching for a way to utilize a single pane to proactively manage system health across my AV estate.
Leveraging AI to scale service delivery
I'm looking to reduce ticket support volumes by embedding AI & automation into service & incident management workflows.
Unified data, AI & streamlined workflows that connect every Team member across every lifecycle stage.
Combine system-level data, AI-powered diagnostics, workflow automation, and real-time monitoring—to streamline deployment, enhance proactive support, and improve lifecycle planning for every stakeholder.
Increase in asset utilization
Reduction in time to access information
Integrated IT workflows & a user experience that gives the right information with the fewest amount of clicks.
Integrated workflows & an intuitive user experience that drives greater efficiency across Operations & Support.
Standardized templates with no-code workflows & automations make it easy to scale real-time operations.
Purpose built for Integrators & MSPs to drive governance & control across every stage of the lifecycle.
manual actions saved per month
Get started on the journey to proactive.
Book a time to talk about real-time system health management.