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Enterprise ready security & compliance

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Best Practices & Industry standards for compliance

Pivot takes security seriously. pivot uses best practices and industry standards to achieve compliance with industry-accepted general security and privacy frameworks, which in turn helps our organizations meet their own compliance standards. We use a combination of enterprise-class security features and audits of our applications, systems, and networks to ensure that your data is always protected, which means every customer and partner can rest easy.

Explore our documentation,
articles, and insights

All Resources

Privacy Policy

This policy describes how we collect, use, disclose, and protect the personal information of our customers and website users.

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MS Teams Integration

A walkthrough of setting up your MS Teams Room Devices to start reporting into pivot

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IT Deployment Guide

Summary of how IT works and what we need a client to setup.

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Terms of Use

The Terms and Conditions set out the rights and obligations and govern the use of the Services.

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Security & Compliance

Privacy Policy

This policy describes how we collect, use, disclose, and protect the personal information of our customers and website users.

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Terms of Use

The Terms and Conditions set out the rights and obligations and govern the use of the Services.

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Incident Response Plan

A plan for reporting and dealing with security incidents

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Data Governance

pivot data governance policy and lifecycle of of data collected, managed, and archived.

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Features & Guides

MS Teams Integration

A walkthrough of setting up your MS Teams Room Devices to start reporting into pivot

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O365 Integration

Guide to connect your room
schedules to pivot

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Zoom Integration

A guide to connect your Zoom Rooms to pivot

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ServiceNow Integration -
Asset Mapping

Asset Mapping between pivot and ServiceNow

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Signal API Guide
(Creston)

A guide outlining all expected signals from each device type

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Onboarding Cisco Macro
Only Clients

A document to guide onboarding of Cisco Macro only clients

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ServiceNow Integration -
Ticket Mapping

Ticket mapping between
pivot and ServiceNow

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Webex Control Hub
Integration

A walkthrough of setting up your Webex Cisco RoomOS Devices to start reporting into pivot

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Complete Signal Guide

A complete list of all expected signals based off of the integration

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Implementation & Deployment

Service Providers: Best
Practices - Service

A guide to help integrators adjust existing workflows to maximize pivot for their service teams

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Service Providers: Best
Practices - Projects

A guide to help integrators adjust existing workflows to maximize pivot for project work and integrations.

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Service Provider: Best Practices -
On-site Technician

A guide to help integrators adjust existing workflows to maximize pivot for on-site technicians

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IT Deployment
Guide

Summary of how IT works and what we need a client to setup.

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