Scaling lifecycle management for leading organizations
Streamline deployments & incident management
Faster time to resolution
Reduction in time to identify issues
Reduction in incident coordination time
Boardrooms, Townhall Spaces, Classrooms and Operation Centres systems are mission critical. Downtime costs money, productivity, and reputation. Don’t put your business and support team at risk. pivot unites teams on a single platform to deliver full visibility and the most efficient incident management workflows for greater uptime.
Give the right people, the right information at the right time…
in real-time
USER PERMISSIONING
Orchestrate Efficiently
Centrally assign internal & external project & support resources, to give everyone access to the right information, easily.
- Share one source of data & documentation to collaborate in real-time & save time.
- Easily assign team members, subcontractors & customers down to the room level to work efficiently together.
Streamline Incident workflows. Integrated Service Scheduling secures the right resources and spaces with a few clicks saving valuable coordination time.
Streamline Incident workflows. Integrated Service Scheduling secures the right resources and spaces with a few clicks saving valuable coordination time.
You manage high profile systems and the user experience, not all-in-one video bars. Manufacturer monitoring platforms are limited and siloed, so when an incident occurs, you don’t have time to connect the dots. pivot is only platform you need to understand system health and the right action plan to restore uptime. Any system, any space.
Pivot is built with one mission in mind. To deliver the world’s most efficient AV service management platform for customers and service providers to effectively support AV systems together.
Prepare the right action plan for 1st contact resolution. Review incident history, device information, system schematics, and programming code, to determine the steps to resolution.
Secure resources and execute the action with ease. Integrated scheduling secures the right people and spaces. Guided troubleshooting delivers the next steps for L1 support.
